Shipping policy

Bat Coffee – Shipping Policy

Order Processing
All coffee is roasted to order. Orders are typically processed within 1–3 business days (excluding weekends/holidays).

Shipping Methods & Rates
Shipping rates are calculated at checkout based on location and order size. We may offer free shipping promotions at our discretion.

Estimated Delivery Times

• Standard Shipping: 3–7 business days
• Delivery times are estimates and not guaranteed.

Order Tracking
Once your order ships, you will receive a tracking number via email.

Packaging
We carefully package all coffee to preserve freshness and quality during transit, using sealed bags and secure boxing practices.

Shipping Delays
We are not responsible for delays caused by carriers, weather, or incorrect shipping information.

Incorrect Address
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect addresses may require additional shipping fees.

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, contact us within 7 days at coffee@batcoffee.com. We will work with the carrier to resolve the issue.

International Shipping
(If applicable) Customers are responsible for customs fees, duties, and taxes.

Policy Updates
We reserve the right to update this policy at any time.